About us

Welcome to Twelve Consulting Limited - your trusted pillar in the world of chargeback and financial protection. Founded in 2011, we specialize in providing advanced chargeback management and fraud protection solutions.

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Twelve Consulting Limited

Twelve Consulting Limited is a leading expert in chargeback and financial protection. Since our inception in 2011, we have been committed to providing businesses with effective chargeback management and fraud prevention solutions.

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Refund assistance

Getting into your case as much as possible and taking it all the way to the end!

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Customer training

We are committed to growing and educating our clients in financial literacy!

Our services

History of our company

2011
The beginning of the journey

Twelve Consulting Limited was founded in 2011 to provide businesses with reliable chargeback and fraud protection solutions.

2015
First big win

In 2015, Twelve Consulting Limited achieved a significant milestone with the successful implementation of our unique chargeback system for a major retailer.

2018
Expansion of services

For 2018, we expanded our service portfolio by adding new functions for risk management and fraud prevention. This move allowed us to offer more comprehensive solutions and strengthen our market position.

2022
Innovations in technology

In 2022, Twelve Consulting Limited incorporated advanced technologies based on artificial intelligence and machine learning into our chargeback system.

Scammers stole $21,000 from my account. The guys from TWELVE CONSULTING promptly returned all the money. Huge thanks to the whole team!

Elena Zaitseva
Returned $21,000
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After losing $65,000 to scammers, I contacted TWELVE CONSULTING law firm. They recovered the money quickly. Thanks for the valuable safety tips for the future. Thank you for your prompt assistance.

Sergey Smirnov
Returned $9,000
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Hey, everybody. My story in a nutshell: Scammers cheated me out of $24,000. I thought that the money is impossible to get back. But the company TWELVE did the impossible - returned the entire amount! Thank you very much!

Dmitry Petrov
Returned $24,000
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Greetings. My name is Maria. And when scammers stole $50,000 from me, I was in shock. TWELVE CONSULTING helped me get my money back and did it quickly and professionally. Now I tell my story and recommend them to everyone!

Maria Orlova
Returned $50,000
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I lost $25,000 because of an unscrupulous broker. On the advice of a colleague, I turned to Twelve Consulting, and miracle! They gave me back all my lost money. Thank you very much for your work!

Viktor Saveliev
Returned $25,000
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Office Meeting

Questions for answers

In this section, you will find answers to the most common questions about our chargeback services and solutions.

What is chargeback and how does it work?
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Chargeback is the process by which a customer disputes a transaction in order to get a refund. We help businesses effectively manage these requests by analyzing and processing them to protect against unwarranted chargebacks.

How can you help with chargeback management?
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We provide comprehensive solutions, including transaction analysis, fraud detection, evidence collection and presentation in the dispute resolution process to minimize financial losses and protect your business.

What technology do you use to prevent fraud?
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We apply modern technologies such as artificial intelligence and machine learning to analyze transactions, detect suspicious activity and prevent fraud with high accuracy.

What is the timeline for processing a chargeback request?
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Processing times may vary depending on the complexity of the case and the type of transaction. We try to minimize processing time and keep you informed at every step of the process.

What are the costs associated with your services?
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We offer flexible tariff plans that depend on the volume and complexity of services. For exact information about the cost and terms of cooperation, please contact our manager.

How can I start a partnership with Twelve?
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To start cooperation with us, contact us via the contact form on the website or by phone. Our experts will help you identify your business needs and offer you optimal solutions for effective chargeback management.